many many things…I don’t know where to start. But if it’s a single situation where I won’t fail to do this is during a business meeting where a process centric person refuses to move forward because it would mean breaking “process”. I’m not advocating being a maverick but rather being practical – and being practical is not always being process driven. This also applies to companies…I’m loving those who are starting to focus on people and their values rather then implementing additional processes.